Delivery

  • All orders are usually dispatched within 2 to 3 working days, unless otherwise indicated with a pre-order status.
  • We ship all orders via Isle of Man Post Office (except to the U.S where we use our courier) and operate a Monday to Friday service, which will be delivered between 9am to 6pm.
  • Please note that during busy periods, along with circumstances beyond our control such as adverse weather, processing may take longer and certain services may not be possible.
  • Our standard refunds and exchange policy applies.

ISLE OF MAN

  • Special Delivery – Same and Next Day Delivery: Free
  • If you place your order by 12.00pm, Monday to Thursday, it will be delivered to you the same day by 6:00pm.
  • If you place an order after 12.00pm, Monday to Thursday, it will be delivered to you the next day by 6.00pm.
  • If you place your order after 12.00pm on Friday, your order will be processed on Monday and delivered to you on Monday.
  • When your delivery is ready for dispatch, you will be notified by email.

UNITED KINGDOM

  • Special Delivery – Next Day Delivery: £11.00
  • If you place your order by 2.00pm, Monday to Thursday, it will be delivered to you the next day by 6:00pm.
  • If you place and order after 2.00pm on Friday, your order will be processed on Monday and delivered to you the next day by 6.00pm.
  • You will receive an email confirmation on the day of dispatch.  A tracking number will be issued, and a signature will be required upon delivery.
  • The delivery is a next day service. A specific time slot cannot be specified with any of our Delivery Options.
  • Please note orders to Northern Ireland will be delivered on the second working day after order dispatch.
  • Delivery to the Channel Islands (excluding the Isle of Man) will be treated as a RoW location and you may be liable for customs duties and taxes.
  • Prices above apply to UK Mainland only.

COLLECT FROM OUR SHOWROOM – FREE

If you are based in the Isle of Man and aren’t available to receive a delivery, why not collect at our showroom in Douglas? Your items will be delivered straight to the showroom within two working days of placing your order and will be available for collection for up to 10 days.

To collect at our showroom you will need telephone us to advise a time you are popping by, and bring proof of purchase, such as your confirmation emails, as well as personal identification.

Tel:  01624 614160

Claire Christian Couture Ltd
40 Selborne Drive
Douglas
Isle of Man
IM2 3NH
United Kingdom

EUROPEAN COUNTRIES

  • If you place your order by 2.00pm GMT, your order will be delivered to you within 2 to 5 working days.
  • Shipping to the following European countries will incur additional charges of £15.00, on top of the standard £11.00 shipping charge.  Total shipping charge is £26.00.
  • Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine.
  • We are unable to deliver to PO Boxes and all deliveries require a signature to authorise delivery.
  • Kindly note, your order may be held at customs if your delivery address is outside the EC.

INTERNATIONAL COUNTRIES

  • Place your order by 2.00pm GMT and your order will be delivered to you within 2 to 5 working days.
  • Shipping to the following International countries will incur additional charges of £20.00 and can take up to 10 days.
  • This charge is on top of the standard £11.00 shipping charge.
  • Total shipping charge is £31.00.
  • Argentina, Australia, Bahamas, Brazil, Canada, China, Egypt, Hong Kong, Iceland, India, Israel, Japan, Mauritius, Mexico, New Zealand, Oman, Qatar, South Africa, South Korea, Taiwan, Turkey, United States, UAE.

Should you have any enquires regarding the above, please contact our Customer Care team for more information enquiries@clairechristiancouture.com